Media Upload Guidelines

Learn how about options for adding descriptive and instructional text to your survey, as well as, other media including images and video files.

Upload Photos

Use up to twenty photos to display your product’s features.

Tips:

  • Use clean, simple backgrounds to shoot against.
  • Use natural light that enters from the side.
  • Avoid using an on-camera flash.
  • Off camera flashes, light boxes and moveable lights can be a great way to highlight the product and the features
  • Include images that help the buyer understand the product’s size and scale
  • Show the product being used
  • Show the product from various angles
  • Use a grid on your camera to balance the image

Upload Videos

Tips:

  • Our research shows that you will attract more customers and sales if you include a video link.
  • Shoot videos against solid colour backgrounds such as white or grey.
  • Show the product being used
  • Show the scale of the image against your hand or familiar objects.
  • Avoid harsh light spots. Use natural light that enters from the side.
  • AE/AF lock onto the product
  • Shoot in high resolution (1080p at 30 frames/second)